The seller of the goods offered in this online store, hereinafter referred to as the Seller, and the individual placing the order, hereinafter referred to as the Buyer, agree to the following terms:
The Seller commits to selling and delivering goods to the Buyer in accordance with the Buyer’s order.
The Buyer places an order through this website, specifying the type and quantity of goods to be ordered. The Buyer may pay for the goods using the payment tools integrated into the online store or by paying the invoice prepared by the Seller and sent to the Buyer via email. The invoice is prepared electronically and is valid without a signature.
The Buyer must pay for the ordered goods and delivery at the time of placing the order. The order is only fulfilled, and the delivery time determined after the payment for goods and delivery has been received. Payment is considered complete when the full payment amount is credited to the Seller’s bank account as specified in the payment terms. Prices for goods and delivery include VAT.
The delivery costs specified on the website at the time of ordering are valid. The total order amount, including the price of goods and delivery costs, is available to the Buyer during the ordering process before confirmation.
The Seller ensures delivery of goods within 5 (five) business days, but no later than 20 (twenty) calendar days from the receipt of payment, coordinating the delivery time with the Buyer.
The prices of goods in the order created in the online store are listed in euros (EUR) and include VAT. The goods are sold to the Buyer at the price valid in the online store at the time of order placement.
The Buyer has the right to withdraw from the purchase within 14 calendar days from the date of receiving the goods by sending a withdrawal letter to the Seller. The Seller provides a withdrawal form to the Buyer via email upon request.
The Buyer is obliged to return the goods to the Seller within 7 days of sending the withdrawal letter. All costs associated with returning the goods to the Seller are borne by the Buyer.
The Buyer cannot exercise the right of withdrawal if:
•The goods, by their nature, cannot be returned, are perishable, or are quickly consumable.
•The goods were custom-made specifically for the Buyer.
•The Buyer has opened the product packaging.
According to Article 12, Paragraph 6 of the Latvian Consumer Rights Protection Law, “the consumer is responsible for maintaining the quality and safety of the goods during the withdrawal period.” The Seller reserves the right to refuse the Buyer’s right of withdrawal or withhold a compensation fee if:
•The goods are damaged due to improper use or negligence.
•The Buyer fails to follow the instructions provided.
•The original packaging is missing or significantly damaged.
By entering the required information when placing an order, the Buyer confirms that they have read and agree that the provided data will be used by the Seller to accept the Buyer’s order and deliver the goods in accordance with Latvian legislation. By entering information, the Buyer agrees to receive notifications related to the processing of their order at the email address provided.
Prepared in Riga on March 27, 2020
Company Details:
SIA “RĀMKALNI NORDECO”
Registration Number: LV40003629003
